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FAQs

Common questions from learners.

Can I get a refund after buying a track?

If you had payment issues or purchased by mistake, contact us and include your purchase email so we can review your request.

I paid but my track is still locked. What should I do?

First, refresh and sign in with the same email used during checkout. If it is still locked, send us a message and we will fix it.

Can I change my language later?

Yes. Go to your account page and update your preferred language in Language settings.

How do I switch to a different account?

Log out from the navbar and sign in again with the email address for your other account.

Tell us what you need and we will get back to you.